-The Sales Associate position at Samuels Jewelers provides customer service, assisting customers to locate and select merchandise, while providing each customer with an exceptional shopping experience.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
-Sells jewelry, working to meet or exceed established sales goals as set by Management
-Displays or demonstrates products and emphasizes salable features to customers
-Greets Customers and ascertains what each customer wants or needs
-Recommends, selects, locates and answers questions on product based on customers needs and desires
-Quotes prices, credit terms and prepares paperwork
-Works within the guidelines of discounting to ensure margin is at company standard
-Provides customer service assistance with repairs, layaways and payment plans
-Checks with the Credit department concerning credit status of customers
-Maintains clientele book and updates regularly
-Receives and responds to telephone inquiries
-Makes set number of calls per day/week to sell company products and invite customers to events
-Promotes business by working the lease line
-Maintains record of sales, prepares inventory of stock, and orders merchandise
-Receives merchandise, arranges merchandise in display cases and attaches sku tags
-Maintains knowledge of currents sales and promotions, policies regarding payments, exchanges and security practices
-Cleans shelves, counters, tables, vacuums, glass and other housekeeping as required
-Maintains excellent job knowledge of the processes, products, systems, compliance and company information, as well as, continual professional development through classes, conferences, seminars, workshops, etc
-1 plus years related experience and/or training, or equivalent combination of education and experience
-High School Diploma required
-Proficient in Microsoft Office (Word, Excel, Outlook) Ability to read, count, and write to accurately complete all documentation
-Ability to understand and follow written and verbal instructions Ability to work effectively with other Associates, Departments and Stores
-Ability to interact with a professional demeanor with staff, general public, and customers
-Effective prioritization and time management skills
-Change of tasks, performing multiple tasks simultaneously, working with others as part of a team, and irregular schedule/overtime may be required at times.
PHYSICAL REQUIREMENTS OF THE JOB
-The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the associate is required to consistently stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The associate must occasionally lift and/or move heavy objects. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet as in a normal retail environment; infrequently moderate noise is experienced on the job site generated from machinery. Secured site facility, must adhere to company policy and procedures while on company property.
MACHINES, TOOLS, EQUIPMENT AND WORK AIDS
Computer workstation and/or laptop, phone, copier and fax.
Associated topics: bank, fiduciary, finance, investment, merchant service, merchant service solution, payment management solution, personal banker, security, treasury